Hotel Rewards

Finding the perfect travel companion isn’t easy. But when our combination is right for you, Hotel Shangri-La at The Ocean offers LOYAL-T, our guest reward program to reward you for staying with us again and again.

We’re changing the game for good and it’s simple and easy to participate. You take control by tracking your number of hotel stays. Redemption is easy and the program has no participation fee.

Simply reserve the best available rate for a room or suite direct with the hotel by telephone at 1-800-345-7829 or email.

When you check out, save your paid receipts until you have accumulated ten paid nights. Each paid ten-night earns one hotel room night with our compliments.

When you wish to redeem your reward, call or email our reservations department with your date/s and request your room night award subject to availability. Then mail your original receipts to:

Reservations Department
Hotel Shangri-La at The Ocean
1301 Ocean Avenue
Santa Monica, California 90401
Your award room reservation will be in the same category as your previous stays.

Hotel Shangri-La at The Ocean is anything but ordinary. Life can be perfect. We’ve thought of it all.

The Details

Book and pay the best available rate or higher direct with the hotel. Negotiated, contracted and third party reservations are not eligible. 

Hotel receipts cannot be combined with other guests, offers or promotions. Program is effective January 1, 2015. Past stays not eligible, advance reservations required, walk-in redemptions not accepted. Please allow a minimum of 14 days once your original receipts are received to process and verify your award request. Hotel Shangri-La at The Ocean is not responsible for original hotel receipts lost or not delivered by postal mail. Photocopies of receipts are not accepted. Maximum occupancy is two guests per room, three for a suite if eligible. Meals and beverages are not included, but available for purchase within the hotel. Guest must produce a credit/debit card upon check-in for all hotel incidental purchases.

Hotel Shangri-La at The Ocean reserves the right to discontinue the program at any time without notice and room rewards are subject to availability.